FAQ

WHAT ARE YOUR STORE HOURS?

Our Brampton Treasure Hunt store is open Monday - Friday 9:00 AM - 8:30 PM; Saturday 9:30 AM - 7:00 PM; and Sunday 9:30 AM - 6:00 PM. Our Cambridge location is open Monday - Friday, 9:30 AM - 8:30 PM; Saturday 9:30 AM - 6 PM; and Sunday 10:00 AM - 6:00 PM.

WHAT IS THE BENEFIT OF SHOPPING AT TREASURE HUNT?

It is all in the name…Treasure Hunt.  We offer leading private label and name brand merchandise as well as first quality clothing and home décor at prices much less than retail.  At Treasure Hunt, you can stretch your dollar further and still go home with the same high-quality merchandise you could find at the mall or with other famous retailers.  We purchase our stocks from retailers all over the country, so we may carry items that you would only find in those regions.  With incredible deals on today’s leading name brand merchandise and clothing, who could turn down a treasure hunt?

WHAT IS THE DIFFERENCE BETWEEN TREASURE HUNT AND OTHER RETAILERS?

Most retailers have an established set of vendors and distributors who they purchase goods from at a wholesale price.  Treasure Hunt is a retailer in the secondary market, which means that we purchase goods from traditional retailers who have had a hard time selling those items through normal channels of distribution due to errors in purchasing, increased competition or down economies.  Our merchandise changes weekly, and sometimes daily, so it's always a unique shopping experience.

HOW CAN YOU SELL YOUR MERCHANDISE SO CHEAPLY?

Our business model allows us to not only form relationships with major retailers, but also provide a valuable service by removing their problem inventories.  By providing this service to them we are able to obtain merchandise for much less than the original retail cost, which in turn allows us to pass the savings on to you. 

HOW DO TREASURE HUNT BUYERS FIND THE MERCHANDISE YOU PUT IN STORES?

Our buyers purchase inventories from distressed situations such as insurance salvage claims, manufacturer's buybacks and closeouts, bankruptcies and retail overstocks.  We find value where others don't and turn supplier's problems into great opportunity for our customers.

IS ALL OF THE MERCHANDISE IN TREASURE HUNT DAMAGED?

No. Our merchandise is often in perfect condition, but sometimes you’ll find an item that’s not perfect. However, it’s all 30-90% off regular retail prices!

HOW CAN I FIND OUT WHAT KIND OF MERCHANDISE IS CURRENTLY ON SALE?

By signing up for our email alerts you will be registered to receive updates on new inventory and markdowns the day before they begin.  You can also customize your email alert registration to receive alerts from stores of your choice. Sign up for Treasure Hunt email alerts now!

HOW OFTEN DO YOU RECEIVE NEW MERCHANDISE?

Our inventory changes on a daily basis, with new merchandise arriving weekly.

WHAT IS THE TREASURE HUNT RETURN POLICY?

Electronics and appliances may be returned within five days with original receipt. All sales are final on all other merchandise.

DOES TREASURE HUNT OFFER GIFT CARDS?

No, we do not offer gift cards at this time.

HOW CAN I APPLY FOR A JOB AT A TREASURE HUNT STORE?

You may apply online or in store.

CAN I BUY A TREASURE HUNT FRANCHISE? 

All Treasure Hunt stores are company owned.  We do not sell franchises.

CAN I BUY STOCK IN TREASURE HUNT? 

No.  Treasure Hunt is not a publicly traded company.

WHAT IS SALVAGE?

Salvage merchandise mostly consists of retail merchandise that has been claimed by an insurance company due to some form of natural disaster, whether it be fire, flood, or another form of damage to the store.  We then buy the merchandise and resell it in our stores.  Salvaged goods can also be considered liquidations, closeouts, business closings or overstocks. 

DOESN'T SALVAGE MEAN THAT IT'S JUST JUNK?

In the retail industry salvage can have various definitions, but most of the time it is defined by anything that has value left in a secondary market. Originating with the term salvage value - an accounting term - "salvage" can mean brand new, still in the box and surplus stocks or it can be an insurance claim. 

If it's unsellable in the beginning we simply dispose of it and move on.  Our creed governs our decisions and we are committed to selling desirable merchandise at an honest and extremely discounted price.  

WHY WOULD YOU CARRY SMOKY MERCHANDISE?

Our business model is built upon finding value where others cannot.  We pride ourselves in our resourceful and inventive strategies to create opportunities where others see none. In doing so, we are able to offer our customers valuable products at an incredible price.  We have a sales system in place to eliminate problem inventory as we quickly liquidate our merchandise to make room for new shipments.

HOW ARE YOU DIFFERENT FROM A THRIFT STORE?

Our merchandise is purchased directly from other retailers or manufacturers.  We do not purchase merchandise from individuals and we only sell new merchandise.